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Volunteering Gateway
Brand Strategy & Identity Design

BRAND STRATEGY
CREATIVE DIRECTION
VISUAL DESIGN SYSTEM
BRAND STYLEGUIDE
BRAND PERSONALITY
VERBAL AND VISUAL LANGUAGE
GRAPHIC DESIGN
ILLUSTRATION

The challenge

How can we innovate how volunteer managers access the right information and tools they need? How will our identity reflect our mission and values?

 

Managing volunteers can be complex and overwhelming. It involves many moving parts, people, capabilities, and resources, all within tight timeframes. Volunteering Gateway aims to simplify this process, making it quicker and easier to find the right information and tools.

 

As an initiative of Volunteering Australia, Volunteering Gateway is a centralised resource directory designed to support Volunteer Managers and their teams. Providing access to best practices, compliance information, and essential resources for effective volunteer management — all conveniently located in one place.

 

In collaboration with Volunteering Australia, the project team developed the product value proposition, a brand platform, and a digital-first visual language. We carefully considered the vast and diverse spectrum of volunteering, ensuring accessible design practices and addressing the needs of a diverse user cohort.

 

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Client: Volunteering Australia

Agency: Portable
Cassandra Eddy: Brand Strategy, Creative Direction, Visual Design Lead

Julia Birks: Senior User Experience Designer

Sarah Parker: Senior Digital Producer

Our aim is to put a spotlight on recognising and supporting the function of the Volunteer Manager role.

 

Volunteering doesn’t just happen.
Leading and managing volunteers
is more than just administration;
it requires time, talent, and skill. Without this leadership, there would
be no volunteering.

The Volunteering Gateway logo embodies a sense of community, connection, and growth, reflecting a positively ambitious and knowledge-sharing spirit.

 

The aim of the logo design was to ensure it successfully differentiates the Volunteering Gateway as a distinct service while maintaining a visual link to the Volunteering Australia peak body identity and global volunteering iconography.

 

The 'V' symbol and red hue align with globally recognised symbology for volunteering, as seen within the Volunteering Australia identity. The gradient colour is inspired by the National Strategy for Volunteering and evokes a friendly and inclusive tone, encouraging a positive future.

 

Interconnecting circular pathways symbolise the exploratory and interconnected nature of the volunteering ecosystem and gateway resources, while varying shapes celebrate innovation, diversity, and the positive impact of volunteering.

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Helping you help others.

Testimonials

“Cass has lead the creative work of Tank for many years with integrity and insight. Her thoughtful and strategic approach has elevated our work with impact organisations, institutions, government and Traditional Owner communities across Australia.


Her years of experience have given her a broad and dynamic skillset; from facilitation and art direction through to developing strategic design systems, illustration and visual design that works across platforms.


Above all, Cass is a wonderful creative leader that tackles every professional challenge with integrity, asking questions they need to be asked, and leading teams and projects with compassion.

 

I'm honoured to call Cass one of Tank's key partners and our almost decade-long relationship is testament to that."

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Dimitri Antonopoulos

Director / Tank | Research, Strategy, Transformation

Cass Eddy Design acknowledges the Traditional Owners and Custodians of Country throughout Australia and acknowledges their continuing connection to land, waters and community. Cass Eddy Design pays respect to the people, the cultures and the Elders past, present and emerging.

Cass Eddy Design is a proudly inclusive design studio and an ally of the LGBTIQA+ community.

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© Cass Eddy Design.

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